Standard Cancellation Policy (Non-Holiday Periods)

• Cancellations more than 72 hours before scheduled delivery: Full refund minus the $25 non-refundable deposit. Example: If your delivery is scheduled for Friday at 10 AM, a cancellation before Tuesday at 10 AM qualifies for a full refund minus $25.
• Cancellations 72–24 hours before delivery: 50% refund minus the $25 non-refundable deposit. Example: If your delivery is scheduled for Friday at 10 AM, a cancellation between Tuesday at 10 AM and Thursday at 10 AM qualifies for a 50% refund minus $25.
• Cancellations made within 24 hours of delivery: No refund (deposit and rental charges are non-refundable). Example: If your delivery is scheduled for Friday at 10 AM, a cancellation after Thursday at 10 AM results in no refund.

Peak Holiday Cancellation Policy

During the following high-demand holiday periods, all rentals are considered final sale due to limited inventory and advance preparation:

• Thanksgiving Week: Deliveries scheduled November 18–30
• Christmas & New Year’s Period: Deliveries scheduled December 18–January 5

For rentals during these dates:

• All payments (including the $25 deposit and full rental amount) are 100% non-refundable once the order is placed.
• Early returns or schedule changes do not qualify for any refund or credit.
• We are happy to work with you on shortening or adjusting dates when possible, but no monetary refund will be issued.

Contact Us for Assistance

Email: info@4mybb.com

Text or Call: (424) 622-0425